Privacy Policy.

1. Information We Collect

We collect information you provide directly:

• Account data: email address, name, and profile photo (via Google OAuth)
• Resume content: text, employment history, education, skills, and other professional information you upload or enter
• Profile images: photos you upload, plus AI-processed versions generated for your templates
• Site settings: custom domain, SEO metadata, template preferences, and customization choices
• Payment data: processed securely by Stripe; we do not store card numbers

2. Analytics Data

For published portfolio pages, we collect anonymized visitor analytics:

• Page views and click events (no personal visitor identification)
• Approximate visitor geography (country/region level, derived from IP which is not stored)
• Referrer URLs and time-on-page

Our analytics are cookie-free and GDPR-native. We do not use tracking pixels, third-party analytics services, or advertising networks. We do not sell visitor data.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To parse and structure your resume data into portfolio sections
• To generate AI-enhanced profile images for your templates
• To process payments and manage subscriptions
• To send transactional emails (account confirmation, password resets, billing)
• To provide analytics on your published pages
• To deliver contact form messages to your configured email

4. AI Processing

We use AI services (OpenAI, Google Gemini) to parse resumes and generate profile images. Your resume text is sent to these services for processing. AI-generated images are stored in your account. We do not use your data to train AI models.

5. Data Storage and Security

Your data is stored on Supabase (PostgreSQL) with row-level security. Files and images are stored in Supabase Storage. All data is encrypted in transit (TLS) and at rest. We use industry-standard security practices to protect your information.

6. Data Sharing

We do not sell your personal data. We share data only with:

• Supabase: database and file hosting
• Stripe: payment processing
• Vercel: application hosting and custom domain management
• Google/OpenAI: AI processing (resume parsing, image generation)
• Resend: transactional email delivery

These providers process data under their own privacy policies and our data processing agreements.

7. Your Published Pages

Content you publish on your KnowMe.cv page is publicly accessible by design. This includes your name, professional information, and any content you choose to display. You control what sections are visible through the section toggle settings.

8. Contact Form Messages

If you enable the contact form on your portfolio, visitor messages are stored in our database and optionally forwarded to your configured email address. Sender names and email addresses are collected from the contact form submission.

9. Your Rights

You have the right to:

• Access your personal data through your account dashboard
• Edit your resume data, profile, and site settings at any time
• Delete your account and all associated data
• Export your resume data
• Unpublish your pages to remove them from public access

10. Data Retention

We retain your data for as long as your account is active. When you delete your account, we remove your data within 30 days. We may retain anonymized analytics data and backup copies as required by law.

11. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service.

13. Contact

For privacy questions or data requests, contact us at privacy@knowme.cv.